How to Fix Ubisoft Uplay Slow Download Speed
Uplay is a gaming platform developed by Ubisoft that allows users to download and play games from their library. However, some users may experience slow download speeds when using Uplay, which can be frustrating and time-consuming. In this article, I will provide some tips and tricks on how to fix Ubisoft Uplay slow download speed and enjoy your games faster.
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Check your internet connection
The first thing you should do if you encounter slow download speeds on Uplay is to check your internet connection. Your internet speed may vary depending on various factors, such as your location, your service provider, your network settings, and your device performance. Here are some steps you can take to improve your internet connection:
Perform a speed test to measure your bandwidth.
You can use online tools like to check your current download and upload speeds. Compare the results with the recommended speeds for Uplay, which are:
Game sizeMinimum speedRecommended speed
Up to 10 GB2 Mbps4 Mbps
10 GB - 25 GB4 Mbps10 Mbps
25 GB - 50 GB10 Mbps20 Mbps
Above 50 GB20 Mbps50 Mbps or higher
If your speed test results are lower than the recommended speeds, you may need to upgrade your internet plan or switch to a different service provider.
Close any background applications that may use up your internet.
Having multiple programs running in the background can slow down your download speeds on Uplay. These programs may include web browsers, streaming services, torrent clients, antivirus software, or other gaming platforms. To close these applications, you can use the Task Manager on Windows or the Activity Monitor on Mac. Alternatively, you can restart your computer before launching Uplay to clear any network issues and performance issues that are causing the slowed downloads.
Restart your router or modem if necessary.
Sometimes, your router or modem may have connection problems that affect your download speeds on Uplay. To fix this, you can try restarting your router or modem by unplugging it from the power source for a few seconds and then plugging it back in. Wait for a few minutes until the router or modem reconnects to the internet and then try downloading your game again.
Change Change your Uplay settings
Another possible solution to fix Ubisoft Uplay slow download speed is to change some settings in the Uplay client. Uplay has some options that may affect your download speed, such as the bandwidth limit, the download region, and the download cache. Here are some steps you can take to change these settings:
Disable the bandwidth limit option in Uplay.
Uplay has a feature that allows you to limit the bandwidth usage of your downloads. This can be useful if you want to save some data or avoid interfering with other online activities. However, this can also slow down your download speed on Uplay. To disable this option, follow these steps:
Open Uplay and click on the menu icon in the top left corner.
Select Settings from the drop-down menu.
Click on the Downloads tab on the left side of the Settings window.
Uncheck the box next to Limit bandwidth usage.
Click on Save changes and close the Settings window.
Try downloading your game again and see if your speed improves.
Pause and resume the download in Uplay.
Sometimes, pausing and resuming the download in Uplay can help you fix Ubisoft Uplay slow download speed. This can refresh your connection and resume the download from a different server. To do this, follow these steps:
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Open Uplay and go to the Games tab.
Select the game that you are downloading and click on the Pause button.
Wait for a few seconds and then click on the Resume button.
Check if your download speed increases after resuming the download.
Change the download region in Uplay.
Uplay allows you to choose a different download region for your games. This can help you find a faster server that is closer to your location or has less traffic. To change the download region in Uplay, follow these steps:
Open Uplay and click on the menu icon in the top left corner.
Select Settings from the drop-down menu.
Click on the Downloads tab on the left side of the Settings window.
Click on the Change button next to Download region.
Select a different region from the list and click on OK.
Click on Save changes and close the Settings window.
Note that changing the download region may restart your download from scratch, so make sure you have enough data and time before doing this. Try downloading your game again and see if your speed improves.
Use a VPN service
A VPN, or virtual private network, is a service that encrypts your internet traffic and routes it through a secure server in another location. This can help you improve your download speed on Uplay by bypassing any network throttling, congestion, or censorship that may affect your connection. A VPN can also protect your online privacy and security by hiding your IP address and identity from hackers, trackers, and ISPs. Here are some benefits of using a VPN with Uplay:
- A VPN can help you access geo-restricted games that are not available in your region. - A VPN can help you avoid bandwidth caps or data limits imposed by your ISP or network administrator. - A VPN can help you reduce ping and latency by connecting you to a closer server. - A VPN can help you prevent DDoS attacks or malicious interference from other players or hackers. Recommend some reliable and fast VPN services for Uplay.
There are many VPN services available online, but not all of them are suitable for gaming. Some VPNs may have slow speeds, limited servers, poor encryption, or high prices. To help you choose a good VPN for Uplay, here are some criteria that you should look for:
- A VPN should have fast and consistent speeds that can handle large downloads and streaming. - A VPN should have a large network of servers in different regions that can offer you more options and flexibility. - A VPN should have strong encryption and security features that can protect your data and identity. - A VPN should have a user-friendly interface and easy installation process that can work with Uplay. - A VPN should have a reasonable price and a money-back guarantee that can offer you value and satisfaction. Based on these criteria, here are some of the best VPN services for Uplay that I recommend:
- : Surfshark is a budget-friendly VPN service that does not compromise on quality or performance. It has over 3,200 servers in 65 countries, offering fast and stable speeds for Uplay. It also has a no-logs policy, a kill switch, a split tunneling feature, and a 30-day money-back guarantee. Plus, it allows you to connect an unlimited number of devices with one account. Provide a step-by-step guide on how to use a VPN with Uplay.
Using a VPN with Uplay is not very complicated. Here are some general steps that you can follow to set up and use a VPN with Uplay:
Choose a VPN service that suits your needs and budget. You can use one of the recommendations above or do your own research.
Download and install the VPN app on your device. Make sure you get the app from the official website or app store of the VPN provider.
Launch the VPN app and sign in with your credentials. If you don't have an account yet, you may need to create one first.
Select a server location that you want to connect to. You can choose a server that is close to your physical location for better speeds, or a server that is in a different region for accessing geo-restricted games.
Wait for the VPN to establish a connection. You should see a confirmation message or an indicator on the app that shows you are connected.
Open Uplay and log in with your account. You should be able to download and play games as usual, but with improved speed and security.
When you are done gaming, disconnect from the VPN by clicking on the disconnect button or closing the app.
Contact Ubisoft support
If none of the above solutions work for you, you may need to contact Ubisoft support for assistance. Ubisoft support is the official customer service team that can help you with any issues related to Uplay or Ubisoft games. Here are some tips on how to contact Ubisoft support:
Explain when and how to contact Ubisoft support for assistance.
You should contact Ubisoft support if you have tried all the possible solutions and still experience slow download speeds on Uplay. You should also contact Ubisoft support if you encounter any errors, bugs, or glitches that prevent you from downloading or playing games on Uplay.
To contact Ubisoft support, you can use one of the following methods:
- Visit the . You will need to provide some information about your account, your device, your game, and your problem. You will also need to have your case number ready if you have submitted a ticket before. Provide some information that you may need to provide to Ubisoft support.
When contacting Ubisoft support, you may need to provide some information that can help them identify and resolve your issue faster. Here are some examples of information that you may need to provide:
- Your Uplay username and email address. - Your device model and operating system. - Your internet service provider and connection speed. - The name and version of the game that you are downloading or playing. - The download region that you have selected in Uplay. - The error message or code that you have received (if any). - The steps that you have taken to fix the issue (if any). - The screenshots or logs that show the issue (if any). Mention some possible solutions that Ubisoft support may offer you.
Depending on your issue and the information that you provide, Ubisoft support may offer you some possible solutions to fix Ubisoft Uplay slow download speed. Here are some examples of solutions that Ubisoft support may offer you:
- They may ask you to update your Uplay client or your game to the latest version. - They may ask you to verify the integrity of your game files or reinstall your game. - They may ask you to clear your Uplay cache or delete some temporary files. - They may ask you to disable or uninstall any third-party software that may interfere with Uplay, such as firewalls, antivirus, VPNs, or proxies. - They may ask you to change some network settings on your device, such as the DNS, the MTU, or the TCP/IP. - They may ask you to troubleshoot your router or modem, such as changing the channel, the frequency, or the firmware. - They may ask you to wait for a while until the server load or the network congestion decreases. Conclusion
Uplay is a great gaming platform that allows you to download and play Ubisoft games. However, sometimes you may face slow download speeds on Uplay that can ruin your gaming experience. Fortunately, there are some tips and tricks that can help you fix Ubisoft Uplay slow download speed and enjoy your games faster. In this article, I have shared some of the most effective solutions that you can try, such as checking your internet connection, changing your Uplay settings, using a VPN service, or contacting Ubisoft support. I hope this article has been helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below. Happy gaming!
## FAQs Q: How can I check the download progress and speed on Uplay? A: You can check the download progress and speed on Uplay by going to the Games tab and selecting the game that you are downloading. You will see a progress bar and a speed indicator below the game title. Q: How can I pause or cancel a download on Uplay? A: You can pause or cancel a download on Uplay by going to the Games tab and selecting the game that you are downloading. You will see a Pause button and a Cancel button next to the progress bar. Click on the Pause button to pause the download or click on the Cancel button to cancel the download. Q: How can I resume a paused or canceled download on Uplay? A: You can resume a paused or canceled download on Uplay by going to the Games tab and selecting the game that you want to resume. You will see a Resume button next to the game title. Click on the Resume button to resume the download. Q: How can I change the download location or folder on Uplay? A: You can change the download location or folder on Uplay by following these steps: - Open Uplay and click on the menu icon in the top left corner. - Select Settings from the drop-down menu. - Click on the Downloads tab on the left side of the Settings window. - Click on the Change button next to Install new games in. - Select a different location or folder from your device and click on OK. - Click on Save changes and close the Settings window. Q: How can I find out if there is a server outage or maintenance on Uplay? A: You can find out if there is a server outage or maintenance on Uplay by visiting the on Twitter for updates and announcements. 44f88ac181